Introducing the service manual team
Since March 2015 a small, multidisciplinary team has been reassessing our understanding of users and the needs for the service design manual. Here's an introduction to what the team is...
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Performance Platform - Service Assessment
The performance platform is an enabling service to help departments, and specifically service managers within the department, monitor the performance of the service they are responsible for. The platform provides...
Improving how we publish organogram data
...used for things that it wasn’t designed for, like finding out who to contact, and what their contact details are, and so users get frustrated when the tool doesn’t meet...
Detecting semantic similarity on GOV.UK
Posted by:
Ellie King - Data Scientist, GDS and Nicky Zachariou - Head of Data Science (Prisons and Probation), MoJ, Posted on:
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Categories:
Data science, Machine learning, Python
...this as a metric for taxon diversity. Knowing how diverse the content is helps us to diagnose taxons which are too broad and identify possible clusters of content (for example,...
How we're helping people understand ethnicity data
Posted by:
Richard Laux - Deputy Director (Data and Analysis), Race Disparity Unit, Posted on:
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Categories:
Data insights, Open data, Statistics
...include data on the website, or should we include data published elsewhere? For practical purposes we decided to focus on data available or forthcoming on Ethnicity facts and figures. But...
Government Data Science Festival 2020
Posted by:
Hillary Juma - Data Science Community Manager, ONS, Posted on:
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Categories:
Data science, Events
...across governments. One key cornerstone for the data science community is our annual conference. The first three conferences were all run as 'traditional' in-person events in London and Manchester. For...
We want your feedback on using the DOI standard in government
Posted by:
Terence Eden - Senior Technology Policy Advisor, Data Standards Authority, Posted on:
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Categories:
Data Standards, Open data
...page until the end of December 2020. We will use your feedback to decide whether to develop a formal proposal to take before the Open Standards Board for consideration. Background...
The signal and the noise
...for small transactions. We're going to switch to weekly averages for several metrics to make the trend clearer. Here's a graph of user satisfaction for Prison visit bookings, showing daily...
Agent Online Self Serve - Alpha Assessment
This is a new service for tax agents to work with HMRC online. It will let agents register to act on behalf of, and see information about, their clients, and...
Improving customer insights: the merits of using LASSO
...government departments with limited digital resources prioritise the improvement of those areas that result in the greatest return on investment for citizens. If work like this sounds good for you,...
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