Civil Claims (Accelerated Possession) - Service Assessment
...identified several areas where further work was needed to be able to fully meet the requirements of the service standard, and for the service to move to Live. Following the...
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Improving customer insights: the merits of using LASSO
...government departments with limited digital resources prioritise the improvement of those areas that result in the greatest return on investment for citizens. If work like this sounds good for you,...
Performance Platform - Service Assessment
The performance platform is an enabling service to help departments, and specifically service managers within the department, monitor the performance of the service they are responsible for. The platform provides...
The signal and the noise
...for small transactions. We're going to switch to weekly averages for several metrics to make the trend clearer. Here's a graph of user satisfaction for Prison visit bookings, showing daily...
Government data scientists demo projects at GDS Show and Tell
...helped the team optimise this trade-off. Now the FSA is looking at other potential use cases for this type of analysis. Meanwhile the Foreign and Commonwealth Office (FCO) is experimenting...
Agent Online Self Serve - Alpha Assessment
This is a new service for tax agents to work with HMRC online. It will let agents register to act on behalf of, and see information about, their clients, and...
Dashboards for user journeys
...journey – things like learn to drive and protect your intellectual property. User journey for Learn to drive We've made a prototype dashboard for the service 'learn to drive'. This...
SCS 360 Appraisal Tool Digital by Default Service Standard assessment result
...asked questions from the prompts and evidence for assessors, supplied by GDS. This document has questions and the evidence sought for Alpha, Beta and Live phases. We asked questions from...
Introducing our new Services page
...6 key data points for each dashboard and overview statistics for those selected in the filter. New services page Our ambition with this page was to provide more information...
Launching the GDS Internal IT Services dashboard
...to create something to try and show it. This Performance Platform dashboard is the outcome. Not everyone knows that our team manages many things. For example, we're responsible for the...
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