...for improvement. The team should continue looking at how to make the user journey as simple as possible, with particular attention to: the expiry time for the check code -...
Today (5 Feb) is National Voter Registration Day and Performance Platform data clearly shows the impact of this UK wide campaign. As I write this over 3000 users are currently...
I’m Catherine Hope, a Digital Performance Analyst for the Department for Work and Pensions. My job is to help teams creating digital services to measure their success, and to improve...
...opportunities, this effort by the GDS Responsible Data and AI Team will steward a trustworthy path forward for civil servants and AI developers as the rapid adoption of AI begins...
...cannot access central reoffending data, because it is extremely sensitive information about individuals. This, combined with the need for specialist analysis, means that for many organisations working with people across...
...good one – a great tool for conducting remote user testing. We tried some very good screen sharing products, but it was difficult for our participants to interact remotely with...
...to use the same systems for tracking work and suggested that Kanban was a strong tool for managing business as usual tracking. TNA have a separated User Insight team that...
...DVLA digital services conduct a full code review for accessibility Service consistency with GOV.UK To meet point 13 of the Service Standard the team should: get content designers trained in...
...metric) as they are given access to more data. They are popular and powerful solutions for classification problems, and often deployed for use on email spam. In supervised spam detection,...
...HMRC service landscape. These are services for which the service manager of Your Tax Account is not responsible for. This provides a significant challenge to the principal role of the...