Why our dashboard works
...pieces of information and this formed the first version of our performance platform dashboard. For the data that lived in our own back end database, we were given templates by...
...pieces of information and this formed the first version of our performance platform dashboard. For the data that lived in our own back end database, we were given templates by...
...to fill in). Other governments with a reputation for being at the forefront of digital also score poorly (e.g. Estonia). International comparisons are hard. There are language barriers and data...
Since March 2015 a small, multidisciplinary team has been reassessing our understanding of users and the needs for the service design manual. Here's an introduction to what the team is...
...for small transactions. We're going to switch to weekly averages for several metrics to make the trend clearer. Here's a graph of user satisfaction for Prison visit bookings, showing daily...
...used for things that it wasn’t designed for, like finding out who to contact, and what their contact details are, and so users get frustrated when the tool doesn’t meet...
...this as a metric for taxon diversity. Knowing how diverse the content is helps us to diagnose taxons which are too broad and identify possible clusters of content (for example,...
...include data on the website, or should we include data published elsewhere? For practical purposes we decided to focus on data available or forthcoming on Ethnicity facts and figures. But...
...across governments. One key cornerstone for the data science community is our annual conference. The first three conferences were all run as 'traditional' in-person events in London and Manchester. For...
...page until the end of December 2020. We will use your feedback to decide whether to develop a formal proposal to take before the Open Standards Board for consideration. Background...
...helped the team optimise this trade-off. Now the FSA is looking at other potential use cases for this type of analysis. Meanwhile the Foreign and Commonwealth Office (FCO) is experimenting...