...making data available so product managers and other decision-makers can self-service and freeing up analysts’ time to tackle more complex analysis. But the quotation continues with important caveats: Data democratisation...
...the public sector. This is a significant achievement in just a short space of time, and we’ve just done our first cohort with two new ‘hubs’ running in Sheffield and...
...the chat agent. Opening new windows to display the chat interface is not recommended as this introduces usability issues, especially with users with low digital skills, or users on mobile...
...in removing unnecessary forms, such as the AF2. The design assessor has offered to to spend some time pairing with your new designer. Although it is expected that most users...
...Digital Service Standard at this early stage of development. Reasons The team have used a throwaway prototype to design, test and iterate the new service in a way that has...
This is a new service for tax agents to work with HMRC online. It will let agents register to act on behalf of, and see information about, their clients, and...
Yesterday we updated the Performance homepage and you can see the changes below. I wanted to share the research that’s behind them. Old design New design Last Autumn we asked...
...taxes. It is estimated that the remote gambling industry market in the UK is worth over £2 billion p.a. HMRC is implementing new rules to reflect these changing times, by...
...where big data is routine. It's advantageous to any organisation where resources are limited. To test the use of this new LASSO regression method in government, we created an artificial...
We’ve been hard at work this sprint. We’ve added new features to dashboards, while gearing up for our Service Standard Public Beta Assessment on the 27 August. Passing this assessment...
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About this blog
This is a cross government blog about our work with data and the way we’re using performance analysis and data science techniques to improve service delivery and policy outcomes, and our work to find, access and use open government data.
