...good performance against the standard User needs The assessment panel were pleased to see that user needs are being considered, with a good understanding of the service's user demographic. The...
...on API development The new delivery guidance on API development is aimed at ensuring APIs meet user needs and is published as part of the GOV.UK API design collection. The...
...user research into the backlog the team’s success in putting user needs first and working in an agile, iterative way in a complex stakeholder, policy and security environment the effort...
...popular all the time, you can focus on what’s new or noteworthy. We use this to keep an eye on topical and seasonal user needs on GOV.UK, so that we...
...allowed to learn quickly about what users need from this service and how to improve the user experience as quickly and simply as possible. The way the team were able...
...is who they say they are. It helps government digital service providers reduce the risk of user’s data and services being exposed to the wrong people. The users are users...
...The service was assessed against and has met all 26 points of the Digital by Default Service Standard. The team demonstrate good user research practices. They've conducted user research with...
...specific needs of those users for this low volume service. Assisted digital users are considered to be an integral part of the full user base, not a bolt on, and...
...ongoing user research is in place. The service requires users to provide their National Insurance number, though this is not strictly required to make a plea. For some users, providing...
...the Economic Statistics Change Directorate, and uses cutting-edge data science and engineering skills to produce the next generation of economic statistics. Current priorities include overhauling legacy systems and developing new...
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