Our new Admin App: building Performance Dashboards faster
...always needed our developers to write the code. The Admin App, codenamed the Onboarding App, changes this. On average a new dashboard took us weeks to develop. The app means...
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Registered Traveller - Service Assessment
...user research into the backlog the team’s success in putting user needs first and working in an agile, iterative way in a complex stakeholder, policy and security environment the effort...
The Queen's Awards for Enterprise - Self Certification
...good performance against the standard User needs The assessment panel were pleased to see that user needs are being considered, with a good understanding of the service's user demographic. The...
Our new guidance on how to manage data
...on API development The new delivery guidance on API development is aimed at ensuring APIs meet user needs and is published as part of the GOV.UK API design collection. The...
How to monitor trending searches with Google Sheets
...popular all the time, you can focus on what’s new or noteworthy. We use this to keep an eye on topical and seasonal user needs on GOV.UK, so that we...
Electronic Visa Waiver - Service Assessment
...allowed to learn quickly about what users need from this service and how to improve the user experience as quickly and simply as possible. The way the team were able...
GOV.UK Verify - Service Assessment
...is who they say they are. It helps government digital service providers reduce the risk of user’s data and services being exposed to the wrong people. The users are users...
Patent Renewals – Service Assessment
...The service was assessed against and has met all 26 points of the Digital by Default Service Standard. The team demonstrate good user research practices. They've conducted user research with...
Make a Plea - Service Assessment
...ongoing user research is in place. The service requires users to provide their National Insurance number, though this is not strictly required to make a plea. For some users, providing...
Civil Claims (Accelerated Possession) - Service Assessment
...specific needs of those users for this low volume service. Assisted digital users are considered to be an integral part of the full user base, not a bolt on, and...
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