...Kevin Thompson, Lead Business Analyst, Registered Traveller, Home Office Registered Traveller is a relatively simple form compared to many government forms. The aim was to screen out ineligible applicants and...
...of Submission: 29/7/2014 Assessment Stage: Live Lead Assessor: E. Charles / C. Williams Service Manager: H. Day Digital Leader: J. Hawkins for M. Parsons Assessors Summary: The assessors considered that...
...80%, improve data accuracy and reduce the costs of managing the existing service, although the online service will only partly replace the current paper returns form. Department / Agency: DEFRA...
Back in 2013, 18 October to be precise, we released a dashboard for the Lasting Power of Attorney service. It was one of our first and at the time we...
...service data individually. This data will be findable through data.gov.uk, and available for download in spreadsheet format. The Service Standard will continue to put an obligation on digital services to...
...additional prompts for suggesting the most appropriate identity providers, increasing the user success rate. Data visualisation to tell a story Catherine Hope, DWP’s Presentation Champion showed us how she has...
...place a sustainable multidisciplinary team… and Point 15: Use tools for analysis that collect performance data. The service team subsequently returned to GDS and were successfully re-assessed against those two...
...for ease of maintenance. Another side effect being each team will benefit from improvements and upgrades made to the applications, by the other team. There is no planned outage for...
...a single location is important for our users. It means there’s now one place to find data on government services and that’s the Performance Platform. There’s no more navigating between...
...HMRC records. The dashboard also marks a first for our team - it's the first we've done that uses GOV.UK Verify for the identification of users. It's great to reach...
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About this blog
This is a cross government blog about our work with data and the way we’re using performance analysis and data science techniques to improve service delivery and policy outcomes, and our work to find, access and use open government data.