...service. The policy intent, (for employers to have more control over the training providers they use) is a user need for some employers but possibly not all, as some will...
...for users of the Performance Platform. So we asked them for ideas for the agenda... What works for you? What causes migraines? Is there anything that we could team up...
...first form to use the service will be for claiming tax relief for expense (P87 form). Department / Agency: HMRC Date of Assessment: 2 October 2014 Assessment stage: Beta Result...
...the service team now needs to see this part of the service being used in anger in order to learn more about demand for Assisted Digital support both for this...
...Research to develop a deep knowledge of who the service users are and what that means for the design of the service. Low-skilled users had been recruited for some of...
...for the call-to-action to initiate the chat tool. However, these have all relied on an icon or imagery. Different designs have been mocked-up for the chat interface, although these haven’t...
...point for knowledge regarding reporting for connected products in the organisation Create and maintain tagging specifications for our development teams, and ensure tagging has been implemented accurately in order to...
I’m Catherine Hope, a Digital Performance Analyst for the Department for Work and Pensions. My job is to help teams creating digital services to measure their success, and to improve...
...having a user researcher in a team for two days a week is not enough, and suggest that one is allocated for a minimum of three days a week. Point...
...questions about Google Tag Manager working together for better outcomes - some 'good' and 'not so good' examples from internal assurance assessments The community also provides training for service managers,...
Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.