...to better understand how well their content work is performing. The team uses agile methodology to deliver our work, which involves daily stand-ups to provide updates, fortnightly sprint planning, retrospective...
...started by looking for ways to visualise the data in the Google Analytics interface, as I wanted to be able to break it down into individual visits. This is where...
...how performance analysts work within an agile team. She gave some fascinating examples of how she works closely with user researchers to gain valuable insights on how users navigate a...
...is not enough To deliver a successful service, a team needs to understand how all the elements involved work together to meet users’ needs. This means including the performance of...
The service will use this report to inform continued development in the interim until they plan to move to private beta development in autumn 2016 when a further assessment will...
...these problems we needed to focus down on a smaller problem. Instead of attempting to automatically classify all surveys into all classes like a human classifier would, we focussed instead...
...To obtain a more comprehensive picture of navigations I wanted to include exit behaviour, which I decided to break down into 2 types. The first was ‘bounce’ exits, in which...
...to do this the first time you run it The script needs to be saved and authorised The code You can paste the code straight into the script editor window....
...the need to scan documents) and to improve the end-to-end user journey for assisted digital users (by making changes to how delegation to another person is handled). They identified peak...
...evidence was shown of how research has translated into improvements to the service. Progress on content design - the service looks better at each assessment and there is clear evidence...
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