...Return isn’t free. We need to do some work to develop it. And there are other risks to consider too. People would need to be able to return to the...
...just where you check eligibility? The panel recommend the service team use user-generated tasks in research to understand what users expect to do with the service. The panel also recommend...
...need sustained attention if it’s to be completed in time to be useful for this service. The team: The team is not co-located however they appear to be working well...
...need a user researcher. Plan to test the service with new primary users recruits prior to their onboarding to see if the service is intuitive to use. Demonstrate design consistency...
...follow-up post about how they’ve built RAP into their day-to-day working and what we’ve all learned from their experiences. DCMS DCMS were the first department who we collaborated with to...
...blocks you from downloading these tools, you may want to ask your employer to sponsor a standalone laptop to develop your data science skills (this may require a business case...
...common use for agile delivery. Open source code is used but as recommended above, the panel want to see new open source code published at the earliest opportunity. Users will...
...end-to-end service, not just the initial application process. At beta assessment, the panel would expect to see a working end-to-end service that allowed users to make an application and case...
...buildings. But that turned out not to be a problem affecting many users. (Useful reminder: always cross-check feedback complaints with other data to confirm how many people might be affected.)...
...skills to understand why data is important, how it’s being used across government and how they can make better use of data in their teams. Over the past quarter we’ve...
Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.