Reducing failure demand for digital services
Mike recently blogged about the service transformation for the Carer's Allowance exemplar and mentioned failure demand. I wanted to go into this in a little more depth and show how...
Mike recently blogged about the service transformation for the Carer's Allowance exemplar and mentioned failure demand. I wanted to go into this in a little more depth and show how...
...continues with the planned trip to China and test the service with real users. Use their feedback to inform improvements to the service features and content. continues to work with...
...participate in the separately-funded programmes. To be successful in this layer of accreditation Partners will need to provide additional information such as financial viability and their capability to deliver to...
...that user behaviour data is used along with user research insights. The performance analyst was clearly at the start of their work in the team, so it's difficult to get...
...Regulations 2014. The service will also include a search facility to enable interested parties such as the Civil Society and media to access the information. Publishing of information will increase...
...pages into another sheet tab where I used the ImportXML function to scrape the last content update information into column D (ImportXML values). I used the MID function to just...
...maintain and increase reporting rates to strengthen the quality of the data and to make it easier to interpret and compare with other workforce data. Use a common publishing format...
...studies of how you’ve used the Framework in your project, if you have ideas on how to further embed and promote the Framework in your organisation, or if you’re interested...
...across central and local government. Solihull colleagues have already noticed the peaks and troughs of calls logged on alternating weeks and are interested to see how this relates to specific...
...the publicly available consultation responses on an exploratory basis, to illustrate how algorithmic analysis can complement the manual work for the teams of officials involved. We saw how a computer...