Searching the service manual - was it worth it?
...users repeatedly requested tools to help them search the material for what they wanted. In the end, search was added for the live version we released in April, rather than...
...users repeatedly requested tools to help them search the material for what they wanted. In the end, search was added for the live version we released in April, rather than...
This week we held the 3rd meetup for people who do (or are interested in) user research across government. The theme for this meeting was to understand the different kinds...
The patent renewal service allows customers to pay for renewal of their patent online. The service has in-built validation: If the patent is renewable, the service will return patent details...
...operating model is for HMRC to decide. GDS also recognise the ambitious and exciting programme of reform that HMRC have for transforming their digital services. However, the operating model must...
Home buyers and business intermediaries will be able to search for, gain data on and register property in the UK, without the need for the delays inherent in current paper...
...metrics required for the service along with the instrumentation for the back end. The team had begun to engage with Data Guardians and other key assurance people in HMRC to...
...appropriate assisted digital support for their specific users. Therefore specific assisted digital support does not need to be provided for this service in line with GDS policy but this should...
...service will operate alongside the current telephone service, the team should consider how it will differentiate the two and create a specific identity for users unaware of the phoneline. The...
...continuing to work with them to provide data to the current Performance Platform using the existing KPIs. Follow GDS on Twitter, and don’t forget to sign up for email alerts....
...The programme is backed by the Government Digital Service, the Office for National Statistics, Government Office for Science and the analytical professions of statistics, economics, operational research and social research....