...discussion with the Analytical Systems and Pipelines Hub on a training series on reproducible coding. Voluntary Application of the Code of Practice for Statistics: The Code of Practice for Statistics...
...do not recommend testing with non-working elements. Efficient testing, happens when a thin, horizontal slice through the interaction is prioritised for one user group (e.g. searching for local schools for...
...between policy and implementation is a concern for the assessment panel. In particular, the perceived need for secrecy which has hampered the user research portion of the project and prevented...
...with them to ensure that their non-repudiation requirements will be met. Coding in the Open The team are committed to open sourcing the code for the service from the outset....
The existing passport service within the UK allows you to complete an online application form to apply for, renew or update a passport. The user then prints a declaration form,...
...free text response, for example: 'Why did you visit GOV.UK today?', 'Did you find what you were looking for?', and 'Where did you go for help?'. We receive around 3,000...
We are creating a single taxonomy for GOV.UK, to make it easier for visitors to find what they are looking for quickly. This blog is about how we have experimented...
...assisted digital users to forecast the demand for assisted digital support, although in testing there has been lower demand than expected. They have tested their telephone support for 4 months...
...to be done on the end-to-end user journey for users who don’t have digital skills or access, for example, considering how email approvals and confirmations will be handled. The providers...
...information about user needs and can quickly respond to feedback. The team have changed processes to make the on-screen service simpler for users and keep them online (for example, removing...
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