Exploring fire brigade performance data
...number of fire incidents per London ward. This work is part of our prototypes project, where we are testing new approaches to data analysis and visualisation. For this particular prototype,...
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Performance Platform - Service Assessment
...for public beta. Particular areas of strong performance against the standard included: The service has a programme of user research which is being used to inform decisions about new and...
Orphan Works Licensing Service - Self Certification
...Business to Customer and Business to Business as appropriate) for the service. The B2B element of the service appears well understood. The IPO has an established contact centre and an...
GOV.UK Verify - Service Assessment
...with which to test the service. This work has paid dividends in making this very complex service appear simple and clear, not least by adopting its new name. The presentation...
US Foreign Account Tax Compliance Act (FATCA) - Self Certification
...23 N/A 24 N/A 25 Yes 26 Yes Details of criteria that are not applicable to this service 6, 8, 13, 14, 15, 19 - Not applicable to Inflight Projects...
How to create heatmaps to summarise user navigation
...Once the filters became active, here’s how the data appeared in the All Pages report: The All Pages report After making some checks to ensure the data was appearing correctly,...
Digital Marketplace - Service Assessment
...G-Cloud framework have additional functionality around managing their supplier and service details. Functionality is this area is limited for this release to enabling new suppliers to create an instance and...
New ways to analyse site search journeys
...we’ve had to use Page and Previous Page Path as a workaround to see which search results people clicked on, so it’s much easier and clearer with the new dimension....
Lost and Stolen Reporting - Service Assessment
...was open source by default. The team had analytics in place and are waiting for the new SIRO to sign off on the Google Analytics package. The service team have...
How the Carer’s Allowance service implemented and used digital analytics
Example of goal funnel on the Carer's Allowance service This post describes how analytics was successfully implemented and used to develop the new online Carer’s Allowance service. Our experience of...
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