Your Tax Account – Service Assessment
...showing a summary of their current liabilities, users will be able to: access via direct links the actions they need to take and transactions they need to complete; and access...
Search results for VIPREG2024 how to get 1xbet promo code Jordan
Reducing failure demand for digital services
Mike recently blogged about the service transformation for the Carer's Allowance exemplar and mentioned failure demand. I wanted to go into this in a little more depth and show how...
Visas - Service Assessment
...continues with the planned trip to China and test the service with real users. Use their feedback to inform improvements to the service features and content. continues to work with...
Anomaly detection: a machine learning approach
...platform however we have never really looked into how predictable browsing patterns are across both the entire site and our top content. The above image is a first pass at...
View Vehicle Record for Fleets - Self Certification
...given to the team to allow this to continue. The team should undertake more work to identify which users may require assisted digital support and look at how this support...
Sprint notes, 8 August to 21 August
...we’ve built the first iteration of a dashboard for our very own Performance Platform. This will show you how our site is performing, offering you stats on things like our...
Trade Challenge Partner Accreditation Service - Self Certification
...promoting UKTI’s services, the benefits of exporting, and sharing best practice with other Trade Challenge Partners. Optional, second level – only applicable to those who wish to be accredited to...
The most visited pages on the Performance Platform
...can see for yourself. We think it’ll be particularly useful for dashboard owners - they’ll be able to see at a glance how many times their data is being viewed....
Using sentiment scoring and changepoint analysis to spot problems in services
...Now we have established a sentiment score, we need to divide the comments into groups by identifying the topic of what a user was giving feedback about. This topic identification...
Launching the GDS Internal IT Services dashboard
...to create something to try and show it. This Performance Platform dashboard is the outcome. Not everyone knows that our team manages many things. For example, we're responsible for the...
Related content and links
Subscribe to Open Notes
Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.