Your Tax Account – Service Assessment
...users. The team explained a wide range of techniques they had used to research and understand the user needs for the service, and had used multiple techniques including card sorting,...
...users. The team explained a wide range of techniques they had used to research and understand the user needs for the service, and had used multiple techniques including card sorting,...
...to dashboards in the future. This will make dashboards even more useful to users than they are now. We asked the managers to think about the data they currently have...
...platform however we have never really looked into how predictable browsing patterns are across both the entire site and our top content. The above image is a first pass at...
...a better idea of where to focus their attention. The summary figures at the top of the page give them an insight into how their department, agency or selected services...
...be given to retention of knowledge, given the changes in the beta team and to smooth the transition for any future churn in resources. To continue to research the user...
...used and listening to user feedback. Later this year we want to release a wider dataset, with features that will help users keep their own data and services updated with...
...blog about the devices being used to access the GOV.UK site, and our experimental campaign linking smoke alarm testing nudges to the prominent changing the clocks page. Ashraf Chohan also...
...alerting channels like SMS or Twitter. Self service dashboards Alongside these new features we are continuing to work on a self service tool to allow our users to build...
...look at 3 key decisions to help guide this selection process. How to choose the right clustering technique? Decision 1: Knowledge vs Autonomy The first decision is how much to...
...yet ready to pass a beta assessment and be made publicly available. It is a key requirement at a beta assessment to be able to show the service, this means...