How to create heatmaps to summarise user navigation

...To obtain a more comprehensive picture of navigations I wanted to include exit behaviour, which I decided to break down into 2 types. The first was ‘bounce’ exits, in which...
...To obtain a more comprehensive picture of navigations I wanted to include exit behaviour, which I decided to break down into 2 types. The first was ‘bounce’ exits, in which...
...correlated with previous outbreaks of the Norovirus (the use of keywords change with each new outbreak of the virus). Factor analysis was then used to group the keywords into sets....
...ways we found our users interact with data. These are: surfacing: users use a criteria-driven approach to draw out patterns and insights from the data quickly drilling down: users investigate...
...interested in how to build data science teams and a data informed culture while managers are often interested in getting projects started. What’s next? In 2018, we’re planning to scale...
Tax Credits Change of Circumstances allows users to view and update the information used to calculate their tax credits. The aim is to offer an easy to use service that...
...a plan in place to allow A/B and multivariate testing using the govuk_frontend_toolkit. upgrade to Google Analytics Universal Analytics tracking code, use IP anonymisation and use goals and funnels to...
...professional recruitment methods to find a broader range of users (including those who will need assisted digital support to use the service) and understand their needs. This may include direct...
...able to Renew apply their Patents in a simple to use and integrated on-line service that is far easier, more cost effective and more convenient to use than the current...
...where there is scope for improvement but the service broadly met the requirements for a live service. In coming to this decision, the panel took into account the internal nature...
...continue to be used to improve the service. There was also evidence to show how initial design decisions had been challenged and changed in line with user feedback. For example,...