Using sentiment scoring and changepoint analysis to spot problems in services
...information for us to understand issues that users are having. This text data is hard to easily understand when viewed across a large number of pages. So for this we...
...information for us to understand issues that users are having. This text data is hard to easily understand when viewed across a large number of pages. So for this we...
...be given approval to launch on the service.gov.uk domain as a Beta service. Reasons Although the assessment panel considers that the service isn’t ready for Beta status we’d like to...
...be used to work these out. Looking at the KPIs and measures the team had established, for the Parliament website, we realised that web analytics would only be useful for...
...third parties Age UK and Tax Help for Older People, the research plan for private beta does not guarantee that insights are captured from a sample representative of all potential...
...Data Ethicist role in the public sector, responsible for providing research and expertise, and to act as an agent for change. Having a Data Ethicist in teams will enable Data...
...to do this the first time you run it The script needs to be saved and authorised The code You can paste the code straight into the script editor window....
...the service expands either to include other countries, or other visa types. Make all new source code open and reusable While it is fantastic that part of the codebase has...
The Performance Platform team is growing. We've recently hired a new service manager, programme delivery manager, and a couple of new delivery managers. As one of those newbies, I thought...
...Product Owner for the service has day-to-day responsibility for leading the team. She can make product decisions without the need for approval by the service manager or senior management. This...
The Office for National Statistics (ONS) is the UK’s largest independent producer of official statistics and is the recognised national statistical institute for the UK. It is responsible for collecting...