Last week we held the first ever Performance Platform user forum. We've wanted to have a get together for a while and it was great to see colleagues from across government. We were joined by service managers, analysts (and a …
...people across all departments to make the changes identified in the Civil Service Reform Plan. The 'Civil Service Reform: Capabilities' dashboard The Plan sets out a diverse range of programmes...
...places - the Performance Platform and the Transactions Explorer. Over the past year we’ve been looking to integrate these two products and today we’ve brought them together. Moving everything to...
Our new Services page lists government services for which we have dashboards. We recently improved the page by adding key data for each service, including User satisfaction and Cost per...
At the Performance Platform we have completed a round of Product Audits with our users. Des Traynor at Intercom (who we got the idea from) describes them as A simple way to visualise this is to plot out all your …
A few months ago I was asked by some of our users to explain what the GDS Internal IT team does and how we add value. So began my journey to create something to try and show it. This Performance …
We're delighted to welcome HM Revenue and Customs to the Performance Platform with the launch of its first dashboard - Check or update your company car tax. This new dashboard includes some of our standard KPIs such as user satisfaction …
...rate is around 70%. New Lasting Power of Attorney completion rate It's still not perfect The new completion rate is much closer to our understanding of how the service...
Yesterday we updated the Performance homepage and you can see the changes below. I wanted to share the research that’s behind them. Last Autumn we asked members of the public what they thought of our homepage. They’re not our primary …
We're delighted to welcome the GOV.UK Verify service to the Performance Platform. GOV.UK Verify is the new way to prove who you are online, so you can use government services safely. It's being built by the Government Digital Service (i.e. …
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