Employment Tribunal Fees - Service Assessment
...service, such as the Public Enquiry Line team, and any insights are incorporated back into the service design. Design The team have evidence to show that users are able to...
Search results for REGVIP how to get free promo code in betwinner Oman
ePayments - Service Assessment
Posted by:
, Posted on:
-
Categories:
...understanding of the target user group was reached. This research could have included contextual research with target users to understand their experience of finding themselves in debt to the government,...
Register to Vote (Individual Electoral Registration) – Service Assessment
...reform how individuals register to vote. Instead of the ‘head of the household’ supplying the details of all people living at the same address (which can result in fraud and...
DVLA Webchat - Service Assessment
...within DVLA. Since the tool’s back-end is provided by Salesforce’s platform, minimal software development has been required in-house to integrate the tool into DVLA’s service flows. However, some customisation has...
What we've learned performing Product Audits
...we made was the desire to find out how long things take to do. These two pictures show where service teams put ‘Time on transaction’ (how long it takes a...
Kicking off the Performance Platform user forum
Urmy explains how to connect to the Performance Platform Last week we held the first ever Performance Platform user forum. We've wanted to have a get together for a while...
Annual Tax Summaries - Beta Assessment
...of the information that they submitted in their original Self Assessment tax return. This will include the following: Income Tax and National insurance Tax free amounts and adjustments Capital gains...
Waste Carrier Registration - Service Assessment
Posted by:
, Posted on:
-
Categories:
...to to try and meet those needs. Plans are in place to test the AD service, and while there is still work to do to ensure scalability and continuity of...
What’s next for the Performance Platform?
...performance platform. If you’re a user of the data, get in touch to take part in our user research. We'd also like to partner with services to develop clear guidance...
Pay HMRC - Alpha Assessment
Posted by:
, Posted on:
-
Categories:
...The service team should be able to explain plans to ensure assisted digital support for their service is both sustainably funded and free to the user. Assisted digital support should...
Related content and links
Subscribe to Open Notes
Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.