GOV.UK Verify - Service Assessment
...users who need to take an alternative route to verify their identity Assisted digital support. Related to the above, to ensure users needing assisted digital support are aware of their...
...users who need to take an alternative route to verify their identity Assisted digital support. Related to the above, to ensure users needing assisted digital support are aware of their...
...carried out research using their own assisted digital user personas modelled on users across the digital inclusion scale. It was really useful to have the team’s user researcher in the...
...submit information via an online form up to 48 hours prior to travel which then enables them to travel to the UK without a visa, meaning they don’t need to...
...data, the data.gov.uk team has been investigating how our organogram visualisation tool is being used and whether it’s meeting user needs. Our research has found that: the tool is being...
...population as a whole - this tends to dilute differences between ethnic groups since each of these contributes to the average. Third, how do we select which data to include...
Photo by Sean McCormack-Kuhman (@sean_kuma) from Canva Sometimes analysts want to compare data on outcomes for different ethnic groups internationally. This might be because national governments want to understand how...
...to the unique pageview data. If successful, the decay constant (a measure of how quickly the number of unique pageviews decreases) was extracted and used to calculate the time it...
...between civil legal advice and legal aid, both in civil and criminal cases. As the service develops towards Beta, careful consideration should be given to how this service will be...
Sprint: 19 September to 2 October This sprint we’ve been investigating a new prototype dashboard that will help government service teams monitor how they are meeting user needs. The User...
...grown thanks to the increased analytical capability afforded by their investment into their architecture and ability to harness this. Digital media analytics - BT Dr. Jagdev Panesar from BT BT’s...