A new portal for MOJ where information is easy to find and content is easy to publish. Provide a common platform for content and publishing for internal information Initial tagging...
Family Visa Routes is an online service for foreign nationals in the UK who wish to extend their stay in the UK on family grounds (i.e. their partner, spouse, or...
...needs. This will require more creative briefing for user research recruitment, for example seeking users who choose to use agents to file in order to avoid having to file digitally...
...service as part of other services. This should include understanding more about offline steps that could form part of an end-to-end user journey and either removing the need for them...
...code The agency responsible for the delivery of the service has published the entire source code of the service to their GitHub account. This should ideally be moved to an...
...in and forcing software choices on their users. Recommendations The assessment panel believe that the service team need to be planning for what happens next for Government Gateway. The service...
...see the service proceed to Beta. We look forward to the team sharing feedback from the user research trip to China when they return for Live assessment. Summary of Original...
...be used to work these out. Looking at the KPIs and measures the team had established, for the Parliament website, we realised that web analytics would only be useful for...
...focus on the form format and style (form field length, readability, etc). The content designer should review the form copy and ensure it is clear and easy to understand. Both...
...how to decide if the programme is right for you, develop an idea for your project and write a good proposal. If you want to register for the clinic, or...
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