...service data individually. This data will be findable through data.gov.uk, and available for download in spreadsheet format. The Service Standard will continue to put an obligation on digital services to...
We’ve been using Google Analytics on GOV.UK for the past 3 years to gain insights into the behaviour of our users. As our knowledge of the product has grown, we’ve...
...on existing services and the most useful metrics to measure and publish to assess ongoing performance of the new service the plan to make source code openly available for re-use...
...been overwhelmingly positive. Recommendations There were no actions that were required for sign-off. The following areas for discussion should be addressed. SIRO sign-off should be secured. The service requires a...
...that in the next phase of development the team: make further progress towards publishing more of its code, particularly for elements that would be useful for other services like the...
...takeup Next up was a presentation by Jamie Douglas and Viv Raven on channel modelling and digital takeup. They focused on addressing the changing customer profiles for services and the...
...with the significant improvements introduced through iteration of the Public Beta. A plan for understanding the cause of dissatisfaction amongst the remaining users will be valuable for improving the service...
...for data storage. For those who work in government to analyse data sets, we can improve efficiencies and encourage more data analysis to take place, making us more aware of...
...richer insight for our colleagues in multidisciplinary teams. In October, between 70 and 80 members of the cross-government user research and performance analysis communities got together at HMRC’s Digital Data...
...formula in an adjacent column cell for each URL. Input the formula in an adjacent cell to the URL Applying this formula for all of the URLs in column A...
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