...services/patterns. The assessment team noted the following recommendations. The team should continue to undertake user research in each sprint and should look to embed a dedicated user researcher into the...
...Platform, a process we'll use to help prioritise the development of new platform features. Our user researcher and one of our developers attended the audit with me. During the audit,...
Out of date notifications We recently enabled notifications to let our users know if their data is out of date. This means users get an email reminder when they need...
...presentations: Influencing customer behaviour using A/B testing Anish Mehta, Behavioural Trials Programme Lead & Faye Churchill, Digital Self Assessment Service Manager, HMRC Anish and Faye introduced a new paperless service...
...To remedy this problem, graph databases have been proposed as a new and efficient way of querying large amounts of data with complex relationships. Graph databases have been successfully employed...
...our mind. We knew that a large part of the project would be to monitor how well the service is doing in order to continuously improve. As any digital department...
...websites, and delivering this in a structured form through an interactive Web App. By carrying out user research with his business sponsor highlighted the importance of obtaining web data in...
...community of interest and practice about data in the public sector. The problem to be solved Good quality, user-focused data is fundamental to good decision making, and data can be...
...as OpenOffice and Microsoft Excel have a ready-made, powerful user interface and a rich data model. Users can annotate cells with information type, such as whether something is a currency...
...needed to be improved. We also thought that users would prefer to work with the data using their own tools and so we knew we could improve on this service...
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