Rod Catch Returns – Self Certification
...that user centred design was introduced late into the project, and early iterations were only tested with internal staff. Only during later sprints were a wider external group engaged to...
...that user centred design was introduced late into the project, and early iterations were only tested with internal staff. Only during later sprints were a wider external group engaged to...
...that it has helped that product’s intended users to achieve their needs. In the case of the manual, we wanted our users to be able to find what they wanted...
...their individual progress. Two users talk about how they use Data Workspace below: “Having recently been brought into the Civil Service as an International Trade Adviser (ITA), where I...
A few months ago I was asked by some of our users to explain what the GDS Internal IT team does and how we add value. So began my journey...
Since March 2015 a small, multidisciplinary team has been reassessing our understanding of users and the needs for the service design manual. Here's an introduction to what the team is...
The service manual team is reassessing who the users of the service design manual are and what they need from it. We spent 4 weeks in discovery and this post...
...(VOA) The Business Properties Rental Information service allows users to submit information about a business property to the Valuation Office Authority (VOA); something that users are required to do under...
...how performance analysts work within an agile team. She gave some fascinating examples of how she works closely with user researchers to gain valuable insights on how users navigate a...
...we were able to about the detailed groups. However, if there is user interest we will consider producing summary reports for the five main groups, to provide a more comprehensive...
...for small transactions. We're going to switch to weekly averages for several metrics to make the trend clearer. Here's a graph of user satisfaction for Prison visit bookings, showing daily...