...to State Pension. It is recommended that the research plan for beta addresses these issues, to understand, for example: How users think about retirement income and retirement planning. The natural...
...true A/B testing Include a method for users to give in-page feedback throughout the service create a plan for regular browser testing, as well as regular user research on many...
...to quality or value for money assisted digital support. This must be evidenced by quality user research. Other channels also need to be considered for assisted digital provision as per...
...the challenges for a digital analyst is to find the stories in a sea of data. A number of recent speakers have argued for a framework for optimisation to provide...
...common user interactions were chosen as a focus of the research. For each of the selected user behaviours, a detailed journey was plotted for each. This data was then used...
...updates for users at this time. What is the SpecialAnnouncement schema? The SpecialAnnouncement tag system is flexible, and you can use one or more properties within it. For example, within...
...understood so that the requirement to collect this data for all users can be reviewed. Point 12 Although the provision of a face to face route for assisted digital users...
...should prioritise and develop a clear roadmap for its work to allow services to self-serve where they are using standard dashboard products. This will free up the team to work...
...and has refactored the code base for legibility. The code now is well structured. Test coverage has improved vastly from having no existing tests to around 80% coverage. The team...
...functionality iterated until users can complete the prototype unaided and understand the process. Make source code open Defra owned source code being developed in-house by the service team should be...
Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.