A local authority performance dashboard
...across central and local government. Solihull colleagues have already noticed the peaks and troughs of calls logged on alternating weeks and are interested to see how this relates to specific...
...across central and local government. Solihull colleagues have already noticed the peaks and troughs of calls logged on alternating weeks and are interested to see how this relates to specific...
...Now you can see how long it takes to complete a Carer's Allowance application online. Carer's Allowance was the prototype – we're interested to add this information to our other...
...submit information via an online form up to 48 hours prior to travel which then enables them to travel to the UK without a visa, meaning they don’t need to...
...the Civil Legal Advice team for how to reduce unnecessary calls to the AD call centre. Work with your stakeholders to define the correct path for people wishing to phone...
...option to use the contact centre to walk through the service with AD users was mentioned. However the panel felt this needed more consideration during the beta to ensure it...
...preclude is significant. The service therefore needs to: actively work with the market to grow this coverage to as close to 100% as can be achieved, as early as possible...
...yet ready to pass a beta assessment and be made publicly available. It is a key requirement at a beta assessment to be able to show the service, this means...
...look at 3 key decisions to help guide this selection process. How to choose the right clustering technique? Decision 1: Knowledge vs Autonomy The first decision is how much to...
...week =TODAY()-WEEKDAY(TODAY(),1) ISO reporting week If you prefer reporting from a Monday to Sunday here are the formulas. Monday of last complete week =TODAY()-WEEKDAY(TODAY(),1)-5 Sunday of last complete week =TODAY()-WEEKDAY(TODAY(),1)+1...
...can develop open source tools to automatically manipulate and reshape data, run algorithms and analysis on it, and funnel the outputs to decision makers. However, a common barrier to this...