...are now aired in public. Those of us responsible for delivering public services are under increasing pressure to figure out how data- drive tools, including AI, can deliver impact for...
...to be a great way of improving my skills and making my job easier day to day. So I went to our November meetup looking forward to connecting with colleagues...
Tax Credits Change of Circumstances allows users to view and update the information used to calculate their tax credits. The aim is to offer an easy to use service that...
...the product feedback to the Chancellor and Financial Secretary to the Treasury on how those needs might be met Service standard point 2 - Re: Service Manager empowered to make...
...a digital analytics package and is intending to appoint a performance analyst to help measure how the service is performing to identify any improvements that are needed. The service team...
...they will rapidly need to further develop their plans and capability to match their aspirations to use analytics to improve the service. This includes having a clear point of responsibility...
...code open and reusable The team have a plan to open source the subsets of the code they are able to. We encourage them to do this sooner rather than...
...follow-up post about how they’ve built RAP into their day-to-day working and what we’ve all learned from their experiences. DCMS DCMS were the first department who we collaborated with to...
...two caveats, however. How long users spend on each question isn’t that easy to measure. However, we felt this was acceptable, as the alternative would be to take a completely...
...code open and reusable. Although work is underway to make code from other components of the PAYE service available via a public GitHub it would be good to see code...
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