Make a Plea - Service Assessment
...ongoing user research is in place. The service requires users to provide their National Insurance number, though this is not strictly required to make a plea. For some users, providing...
...ongoing user research is in place. The service requires users to provide their National Insurance number, though this is not strictly required to make a plea. For some users, providing...
...places - the Performance Platform and the Transactions Explorer. Over the past year we’ve been looking to integrate these two products and today we’ve brought them together. Moving everything to...
...blog. Our plan is to connect all government services to the Performance Platform, starting with major ones like GOV.UK Verify. If you'd like a dashboard then please get in touch....
...for teams within the Ministry of Justice who would like to undertake quasi-experimental impact evaluations using propensity score matching. Get in touch If you’d like to learn more about the...
...data we collect could be used to flag up problems inbetween testing. The investigation centred on analysing the characteristics of those users who start but fail to complete services. For...
...in the accelerator programme, who specified their degree of expertise in each topic related to the keywords. We then sent each mentor the applications which were more relevant to their...
...revised the service resulting in a service that users can use first time unaided. There is a team in place to work with the service manager to monitor and improve...
...drive some users to this service, the team should use user research to develop a plan to actively promote the new service and increase digital take-up. Design feedback will be...
...needs of the service. Have used appropriate tools to build, host and operate the service and also put code in the open. Have capacity and flexibility to update and improve...
...such as RTextTools and RCurl, in just 13 lines of code, David was able to segregate the comments in to two groups: 1) those against and 2) those in favour...