...content, to multiple lines of code and incomprehensible combinations of characters. To extract insights, colleagues suddenly needed to manually filter out tens of thousands of unusable responses over the year....
...Using harmonised categories makes it easier to analyse ethnicity data wherever it is collected. But there can be barriers to changing to harmonised classifications. Difficult to change classifications Changing some...
...is key to delivering this which will lead to better services for our users. Data standards, by enabling government to record data in a consistent way, give teams access to...
...take up The service team will need to continue to encourage users to opt-in to digital communications, the option to print out communications will help some users to transition across....
...how teams in government should manage data for access and reuse. Teams going through spend controls will need to be aware of these new areas relating to data, including the...
...users who are willing to contribute to further user research as the support is developed. The requirements related to face by face support will continue to be tested, and senior...
...for a member of BIS staff to complete over the telephone. • On-site visit to the BIS office to complete. Analysis and benchmarking More robust analytic tools will need to...
...that might help other teams to make it even more useful for them - without them needing to write any code. Catching the eye Real-time data appeals to people’s sense...
...really having data of a user satisfaction of 26%. However, this is a useful metric and it would be good to hear how the new intranet compares. Other than that,...
...scientist’s time. Instead, we try to focus on applying machine learning to existing products and services where it has matured to the point where machine learning and AI can usefully...
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