...assisted digital (AD) users to understand their barriers, so could not show how proposed support meets user needs. The service was too early in development to meet the service standard...
...wish not to donate, which supports new legislation for Welsh Residents that comes into place in December 2015. The service allows users to express their wishes with regards to organ...
...interested in any ways to improve it, so get in touch if you think you’ve spotted a way to make it better. We’re also more than happy to talk colleagues...
Digital analytics is a fast-moving field, and staying on top of what constitutes best practice takes effort. The product analyst team in GDS uses analytics to understand how users interact...
...To obtain a more comprehensive picture of navigations I wanted to include exit behaviour, which I decided to break down into 2 types. The first was ‘bounce’ exits, in which...
...his new skills to use to build another web app to inform his work on sampling strategies. Adam Bray (Education Funding Agency) Adam worked on forecasting construction inflation to predict...
...their individual progress. Two users talk about how they use Data Workspace below: “Having recently been brought into the Civil Service as an International Trade Adviser (ITA), where I...
...in stages. Security, privacy, tools and standards Speak to technical architects in MOJ Digital about the possible reuse of the existing postcode lookup API. Separate the service’s user interface into...
...the team take part in observing user research, so that the team help keep users in their mind through development. The panel were pleased to hear how the service manager...
...way to visualise this is to plot out all your features on two axes: how many people use a feature, and how often. Matt wrote about our first one here....
Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.