...it easier to read. the way that entry errors are shown to users, to make it straightforward to complete the forms correctly More detailed suggestions are provided in the design...
...Registry is a non-ministerial department, but is under the umbrella of the Department for Business, Innovation and Skills (BIS). I take a keen interest in how other organisations (in and...
...needs help to use it. Analysis and benchmarking The existing service has analytics in place and the team have used this to gain insight and influence the design of the...
...speed up our approach we wrote code as a software package on Github that enabled us to run the analysis instantly upon experiment completion. This initial early investment into automation...
...decided: what to include where to host it how to display the information What to include Sarah and I, the performance analysts, met the scrum team and talked about the...
...easy to turn a website into a structured data feed that you can access via any application programming interface (API). The Show and Tell event was particularly helpful in sowing...
...in how performance analysts approach the data we use to gather insights. In this session, we discussed how the community is addressing cookie consent and the different data challenges that...
...ways we found our users interact with data. These are: surfacing: users use a criteria-driven approach to draw out patterns and insights from the data quickly drilling down: users investigate...
...continue to be used to improve the service. There was also evidence to show how initial design decisions had been challenged and changed in line with user feedback. For example,...
The Business Properties Rental Information service allows users to submit information about a business property to the Valuation Office Authority (VOA); something that users are required to do under statutory...