...we were able to about the detailed groups. However, if there is user interest we will consider producing summary reports for the five main groups, to provide a more comprehensive...
...since the beta assessment and were satisfied by plans to maintain, support and improve the service in the future. The use of regular user research (to iterate the service, improve...
...across central and local government. Solihull colleagues have already noticed the peaks and troughs of calls logged on alternating weeks and are interested to see how this relates to specific...
...for the excellent work they have done so far to develop a service based on the needs of users, using good agile techniques to integrate user research into the iterative...
...the publicly available consultation responses on an exploratory basis, to illustrate how algorithmic analysis can complement the manual work for the teams of officials involved. We saw how a computer...
...Now you can see how long it takes to complete a Carer's Allowance application online. Carer's Allowance was the prototype – we're interested to add this information to our other...
...when you sign in to the admin app, you immediately see a list of the data-sets you can upload into. We did this by adding data-set upload permissions to admin...
...users who need to take an alternative route to verify their identity Assisted digital support. Related to the above, to ensure users needing assisted digital support are aware of their...
...pages into another sheet tab where I used the ImportXML function to scrape the last content update information into column D (ImportXML values). I used the MID function to just...
...collected information on “ethnic identity” * 7 collected information on indigenous identity (for example, people who are Torres Strait Islanders in Australia) In some countries information collected on “migrant status”...
Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.