Redundancy Payments – Service Assessment
...the basis for those decisions; and that there is commitment from the team and strong senior support for putting the right hosting infrastructure and operations in place to allow for...
...the basis for those decisions; and that there is commitment from the team and strong senior support for putting the right hosting infrastructure and operations in place to allow for...
...a cost per transaction of 73p, compared to over 10 times that for non-digital appointments. The team have targets in place for completion rate and user satisfaction. Testing with the...
...better services. The role of the data engineer is crucial for building better services for users! If you are interested in data engineering you can register for the Government Data...
Share Driving Record is a new service that will provide access to driver data for Third Party users and will act as an enabler for DVLA to abolish the paper...
...joint accountability for any risks. Recommendations for further iterations of the service: An understanding of users was evident but future iterations of the service must include direct user research with...
...widget by applying a regular expression filter for each of the section pages we wanted to feature on the dashboard. For example, this is the configuration for our Topics section:...
...users repeatedly requested tools to help them search the material for what they wanted. In the end, search was added for the live version we released in April, rather than...
...just because it happens to be the most popular. But knowing that particular days are more popular than others might be useful knowledge for things like campaigns, for example. In...
...appropriate assisted digital support for their specific users. Therefore specific assisted digital support does not need to be provided for this service in line with GDS policy but this should...
This week we held the 3rd meetup for people who do (or are interested in) user research across government. The theme for this meeting was to understand the different kinds...