Improving your average: using R to beef up Average Time on Page
...might need a user to step away from the computer, go dig in a drawer and come back. Also, users aren’t standard: they don't all behave in the same way,...
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Annual Tax Summaries - Beta Assessment
Once a user’s Self Assessment return for the previous tax year has been processed their tax summary will become available for access through the newly released Your Tax Account service...
Student Course Information Tool - Self Certification
...user feedback via the UKVI helpline in order to monitor use of the tool and user satisfaction. If take-up is very limited then it should be reviewed as a matter...
Charity Commission’s Digital Services - Service Assessment
...this early stage of development. Reasons User needs The service team have a good understanding of their users and their needs. This has been gathered through a range of user...
Service Manual - Service Assessment
...for a project at this stage. Compromising any bespoke tools would not also compromise GOV.UK. New code is being made open where appropriate. A proportionate beta support model is being...
Joining GDS as a Performance Analyst
Posted by:
Haur Kang - Performance Analyst at GOV.UK, Ivan Franco and Peter Jordan - Head of Performance and Data Analysis, GDS, Posted on:
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Categories:
Other
...and methods like Bonferroni corrections and chi-squared tests. I am now learning how to analyse language to help improve user experience and findability, which is completely new to me. I...
Using new updates to schema.org to assist our response to the coronavirus pandemic
Posted by:
Rosalie Marshall - Lead Technology Advisor, GDS and Simon Hughesdon - Senior Developer, GDS, Posted on:
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Categories:
Data Standards, Open data
At Government Digital Service (GDS) we have implemented some new updates from schema.org on certain pages on GOV.UK to make important content on the pandemic easier to find for users....
Building trust in data and AI: the new Data and AI Ethics Framework and self-assessment tool
Posted by:
Elena Hess-Rheingans, Data Ethics Lead, GDS, Lucia Hawkes, Data Ethics Advisor, GDS and Benjamin Gilburt, Data Ethics Lead, GDS, Posted on:
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Categories:
Data Ethics
...such as Connected by Data, to ensure the framework is grounded in real-world concerns and reflects diverse perspectives. What’s new The new Data and AI Ethics Framework includes several updates:...
Performance Platform - Service Assessment
...for public beta. Particular areas of strong performance against the standard included: The service has a programme of user research which is being used to inform decisions about new and...
Cross government meetup: helping User Research and Customer Insight work effectively on digital service design
...and rolled out to more users. User research contributes to the product strategy as the concepts are formed into prototypes and can do much more than just ensure the usability...