Service Manual - Service Assessment
...People working in digital in other governments (for example the US and Australia) People working in local government and Parliament And more widely than that, for example people working in...
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Registered Traveller – Service Assessment
...Recommendations The Registered Traveller service has clearly made some real steps forward from the initial pilot phase, and both the service and caseworker tool are strong platforms for the development...
Defence Solicitor - Service Assessment
...the defence solicitor call centre; a more convenient system for solicitors; a removed bottleneck in the form of busy phone lines; and a reduced risk of inaccurate information from re-keying...
Fee Remission - Self Certification
...then based on learning from 1) and 2) a digital form to replace the paper form HMCTS was already undertaking work to redesign the existing paper form in parallel with...
Make A Plea - Self Certification
...recommendations from other service teams to identify possible choices for an alternative provider for hosting static holding pages in an entirely separate location. Ordinarily for live running, the anticipated first...
Business Properties Rental Information - Beta Assessment
...complete and return to us with the information required. An online method (eFOR) for completing the form of return (referred to on page 1 of the paper FOR) which feeds...
Going from mentee to mentor with the Data Science Accelerator
Posted by:
Manisha Matharu, Posted on:
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Categories:
Data science, Data Science Accelerator, People and Skills
...to help people do amazing things and learn more myself. Arturas Eidukas - Data Scientist, Office for National Statistics I was working as an Economist in the Office for National...
Performance analysis and user research cross-government meetup
Posted by:
Peter Jordan - Head of Performance and Data Analysis, GDS, Posted on:
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Categories:
Data insights, Events, Performance Analysis
...richer insight for our colleagues in multidisciplinary teams. In October, between 70 and 80 members of the cross-government user research and performance analysis communities got together at HMRC’s Digital Data...
February DAUGS event - what we learned
...takeup Next up was a presentation by Jamie Douglas and Viv Raven on channel modelling and digital takeup. They focused on addressing the changing customer profiles for services and the...
Family and Friends - Alpha Assessment
...the online service independently. The service team must give early consideration to how they will open the source code for the Service to ensure that any small parts of code...
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