Evaluating an e-bulletin with Google Analytics
...system to understand how different types of users interact with our web content. We want email to complement our web content – and to do this effectively we need to...
...system to understand how different types of users interact with our web content. We want email to complement our web content – and to do this effectively we need to...
...user research is looking at ways to improve guidance content around the forms to aid users who run into difficulties. Point 14 - Encourage all users to use the digital...
...testing and listening in to more calls to gain insight into their users’ needs. It is good to see more defined user needs and this has already been reflected in...
...I was new to git but it was very useful to use these new skills to share my code with my mentor. Make sure that your data is ready to...
...to move towards using data more strategically to serve citizens. I was delighted to be asked to lead the establishment of the CDO as Head of Data Strategy and Enablement,...
...findings can be made reproducible by writing them in code because, unlike a point-and-click tool, the code can be re-run to confirm a result or to apply the same method...
...charts and the words we use. While similar to user research, where researchers would talk to people who use the statistics, but it can help to get an “outsider’s” perspective...
...to be a great way of improving my skills and making my job easier day to day. So I went to our November meetup looking forward to connecting with colleagues...
...continue to be used to improve the service. There was also evidence to show how initial design decisions had been challenged and changed in line with user feedback. For example,...
...at GDS (this blog) and Data in Government. To date we’ve used the Data at GDS blog to talk about the technical side of what we do: how we use...