Register to Vote (Individual Electoral Registration) – Service Assessment
...to this - only adding Help where research had indicated it was useful. The intention is to take it away if stats show few people are using it. The assessment...
...to this - only adding Help where research had indicated it was useful. The intention is to take it away if stats show few people are using it. The assessment...
...a good story to tell. Further consideration should be given to how identity assurance might be incorporated into the application process rather than later at the assessment stage, and how...
...to go into encouraging current users who are used to and expect telephone support, to shift to self-serve through the new service. There are some shared roles across the services...
...progressing in the field Day two: the data science toolshed At our June meetup we invited our members to enter the Data Science Toolshed, where developers code in the...
...Registry is a non-ministerial department, but is under the umbrella of the Department for Business, Innovation and Skills (BIS). I take a keen interest in how other organisations (in and...
...needs help to use it. Analysis and benchmarking The existing service has analytics in place and the team have used this to gain insight and influence the design of the...
...speed up our approach we wrote code as a software package on Github that enabled us to run the analysis instantly upon experiment completion. This initial early investment into automation...
...decided: what to include where to host it how to display the information What to include Sarah and I, the performance analysts, met the scrum team and talked about the...
...easy to turn a website into a structured data feed that you can access via any application programming interface (API). The Show and Tell event was particularly helpful in sowing...
...in how performance analysts approach the data we use to gather insights. In this session, we discussed how the community is addressing cookie consent and the different data challenges that...