...devices and browsers, including mobiles and tablets, before it is ready to go live. More information here: https://www.gov.uk/service-manual/user-centered-design/browsers-and-devices.html 5. The ability to make quick changes or improvements to the service...
...training Java developers to use Scala use of a variety of user research techniques, for example guerrilla testing, lab testing, 3rd party research involving the entire team in user research...
...priority user needs. Clearly there is some way to go, especially with regard to the systems which providers will use to record and communicate the outcomes of telephone and in-person...
...infrastructure in place today was sufficient for the alpha, but a more robust and scalable infrastructure will need to be put in place before moving to private beta. It was...
...including a specific exit survey for this service and continued use of analytics. Increased value will be added as more users have access to the service. The user researcher is...
...demonstrated that they had undertaken thorough research into their assisted digital users, contacting a significant number of people who had used offline methods to complete the application in the past,...
Aiming to be data-centric Like most organisations today, the Ministry of Justice (MoJ) wants to use its data more effectively. The goal is to make sure that people making decisions...
...data owner may decide to keep classifications the same in their dataset to maintain a consistent time series. So while harmonisation is a good thing to do in theory, sometimes...
...gave us a useful opportunity to learn how to handle messy data in the real world Our 2021/22 cohort was split into 2 pairs to encourage the development of new...
...analysts have access to. Test our new approach to publishing statistics in a more efficient way and which better meets user needs, and putting it into production on two publications....
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About this blog
This is a cross government blog about our work with data and the way we’re using performance analysis and data science techniques to improve service delivery and policy outcomes, and our work to find, access and use open government data.