Civil Claims (Accelerated Possession) - Service Assessment
...identified several areas where further work was needed to be able to fully meet the requirements of the service standard, and for the service to move to Live. Following the...
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The signal and the noise
...for small transactions. We're going to switch to weekly averages for several metrics to make the trend clearer. Here's a graph of user satisfaction for Prison visit bookings, showing daily...
Dashboards for user journeys
...journey – things like learn to drive and protect your intellectual property. User journey for Learn to drive We've made a prototype dashboard for the service 'learn to drive'. This...
Launching the GDS Internal IT Services dashboard
...to create something to try and show it. This Performance Platform dashboard is the outcome. Not everyone knows that our team manages many things. For example, we're responsible for the...
Introducing the service manual team
Since March 2015 a small, multidisciplinary team has been reassessing our understanding of users and the needs for the service design manual. Here's an introduction to what the team is...
Performance Anxiety
...a good score if many people registered online to vote. It would be better to measure what proportion of transactions are online (or how many paper forms citizens still have...
Improving how we publish organogram data
...used for things that it wasn’t designed for, like finding out who to contact, and what their contact details are, and so users get frustrated when the tool doesn’t meet...
How we're helping people understand ethnicity data
Posted by:
Richard Laux - Deputy Director (Data and Analysis), Race Disparity Unit, Posted on:
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Categories:
Data insights, Open data, Statistics
...include data on the website, or should we include data published elsewhere? For practical purposes we decided to focus on data available or forthcoming on Ethnicity facts and figures. But...
We want your feedback on using the DOI standard in government
Posted by:
Terence Eden - Senior Technology Policy Advisor, Data Standards Authority, Posted on:
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Categories:
Data Standards, Open data
...page until the end of December 2020. We will use your feedback to decide whether to develop a formal proposal to take before the Open Standards Board for consideration. Background...
Registered Traveller - Service Assessment
...that in the next phase of development the team: make further progress towards publishing more of its code, particularly for elements that would be useful for other services like the...