Learning and sharing
...the challenges for a digital analyst is to find the stories in a sea of data. A number of recent speakers have argued for a framework for optimisation to provide...
...the challenges for a digital analyst is to find the stories in a sea of data. A number of recent speakers have argued for a framework for optimisation to provide...
...of the service (call operators) that will be outsourced. It was evident that the support from the Legal Aid Agency contract team ensured that a team with suitable skills was...
...User needs Ensure that the service name is consistent throughout the user journey before going live Review and clarify how users might express their user need for this service with...
...to State Pension. It is recommended that the research plan for beta addresses these issues, to understand, for example: How users think about retirement income and retirement planning. The natural...
...screenreader announce that “Totals and averages have updated for 53 services”, then the user can choose to jump to that section if they want to read out all the updates....
...time concluded that the service was not yet ready to move to the beta stage. The panel were impressed by the progress made since this assessment and conclude that the...
...understood so that the requirement to collect this data for all users can be reviewed. Point 12 Although the provision of a face to face route for assisted digital users...
...the next 12 months. We wanted to know whether we were improving the experience for users. I planned the approach to lab testing with the performance analyst so that what...
...updates for users at this time. What is the SpecialAnnouncement schema? The SpecialAnnouncement tag system is flexible, and you can use one or more properties within it. For example, within...
...and has refactored the code base for legibility. The code now is well structured. Test coverage has improved vastly from having no existing tests to around 80% coverage. The team...