I recently blogged about some of the ways we’ve been using real-time data in GDS. In this post I’ll be covering how we’ve been working with a couple of government departments to alert them of recently viewed popular content. Intelligence …
Product analysts on GOV.UK can access a vast amount of user behaviour data through web analytics. We’re always looking for different ways to mine this information to discover new and interesting insights. One area we’ve tried recently is examining real-time …
‘Analysis’ and ‘data’ are very broad terms. Often people say they have done the analysis, when really they have done an analysis. Different types of analysis give different perspectives on the same question. I work for GDS assessing the benefits …
This might be the GDS data blog, but that doesn’t mean all the stories related to data are published here first. Data is often most interesting - and useful - when it’s applied to specific products, and many interesting pieces …
User researchers on government services typically have an enormous pool of people to draw upon. In HMRC or DVLA for example, a service might reach almost everyone in the UK over the age of 18. Designing for such a wide …
Back in March we launched a beta version of the Government Service Design Manual. As the product manager at the time, I remember one of the things the team agonised about was whether we should launch any public version of …
Digital analytics is a fast-moving field, and staying on top of what constitutes best practice takes effort. The product analyst team in GDS uses analytics to understand how users interact with GOV.UK. We need to stay up to speed with the …
News articles account for a lot of the traffic to GOV.UK, getting approximately 225,000 visits in a typical week. But until now, we haven’t had the opportunity to conduct a deeper analysis of them. How fast do their viewing figures fall? …
Data is central to everything we do in GDS. Our user researchers, analysts and data scientists experts work alongside product teams to generate insights that make digital services better. The Performance Platform has made big steps towards automating the collection …
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