Make a Plea - Service Assessment
...though they did not clearly articulate a detailed plan for ongoing user research for assisted digital users. Performance data and tracking for assisted digital users was also limited and the...
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Making ethnicity data more coherent and comparable
Posted by:
Richard Laux - Deputy Director (Data and Analysis), Race Disparity Unit, Posted on:
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Categories:
Data insights, Statistics
...quite reasonable to comment on the combined Asian group. In other datasets it makes little sense because the data for the different Asian ethnic groups is quite different. For example,...
Natural Language Processing in government
Posted by:
Matt Dray - Associate Data Scientist, GDS, Posted on:
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Categories:
Data science, Machine learning, Text Analytics
...into account document-level data. Creating pipelines As well as unsupervised machine learning, supervised techniques are also used for NLP. This is when an algorithm predicts a label for new data...
Presenting data: 5 tips for making your data understandable
Posted by:
Catherine Hope - Statistician, Department for Work and Pensions, Posted on:
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Categories:
Data Visualisation, People and Skills
I’ve been passionate about presenting data clearly for over 10 years now, and recently took the lead of a cross-government group of “Presentation Champions”. We share best practice for designing...
National Voter Registration Day
Today (5 Feb) is National Voter Registration Day and Performance Platform data clearly shows the impact of this UK wide campaign. As I write this over 3000 users are currently...
Share Driving Record - Service Assessment
...for improvement. The team should continue looking at how to make the user journey as simple as possible, with particular attention to: the expiry time for the check code -...
Measuring complex digital services
Posted by:
Catherine Hope, Digital Performance Analyst, Department for Work and Pensions, Posted on:
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Categories:
Digital Service Standard, Performance Analysis, Uncategorized
I’m Catherine Hope, a Digital Performance Analyst for the Department for Work and Pensions. My job is to help teams creating digital services to measure their success, and to improve...
National Archives Discovery - Voluntary Service Assessment
...to use the same systems for tracking work and suggested that Kanban was a strong tool for managing business as usual tracking. TNA have a separated User Insight team that...
Vehicle Management (Acquire from trade and sell vehicle privately) - Service Assessment
...DVLA digital services conduct a full code review for accessibility Service consistency with GOV.UK To meet point 13 of the Service Standard the team should: get content designers trained in...
How we are using machine learning to detect GOV.UK feedback spam
Posted by:
Felix Reilly, Data Scientist, Government Digital Service, Posted on:
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Categories:
Data insights, Data science, Machine learning
...metric) as they are given access to more data. They are popular and powerful solutions for classification problems, and often deployed for use on email spam. In supervised spam detection,...
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