Building a data dashboard for a service delivery team

I recently wrote about iterating the way we share data when the user needs of the teams we work with change. A quick recap. As digital performance analysts we’ve got...
I recently wrote about iterating the way we share data when the user needs of the teams we work with change. A quick recap. As digital performance analysts we’ve got...
...users working with a GDS content designer to ensure the language is as simple and concise as possible following agile methodologies and aim to improve the service based on user...
...User needs for a public services data standard The most basic user need for identifying an agreed standard is to make relevant public services content simpler and easier to find....
...searches. Search term analysis is a very important tool for defining user needs and designing content based on the language users actually adopt online. Losing that information is quite a...
...least one user researcher working regularly and frequently on the service: There are no user researchers co-located or embedded within the service team. There are plans in place to meet...
...let our prior knowledge guide the choice of clustering technique: 1) Supervised algorithms are strongly guided by the user; 2) Semi-supervised algorithms balance user guidance and evidence in the data;...
...needs Since the alpha assessment, the team has continued to conduct in-depth user research with the service, including user experience with the Single Justice Procedure notice. Of particular note: Assessing...
...used to measure performance of content and identify potential improvements. We were then joined by a user researcher, who talked us through the different ways that users navigate through content....
...or die by the user’s ability to find what they need, so search and navigation are key to early user buy-in and adoption some tools have excellent metadata ingestion and...
...ensure that you are using an appropriate licence both for the newly published code and the component of the service you have already open sourced put in place plans to...