...create advocates for the new product. In advance of the live release the team must: Create a clear statement for 'what success looks like' for the service users - it...
Student Loans Company (SLC) Full Time Application service provides financial support for people studying at universities and colleges throughout the United Kingdom. The service pays loans and non-repayable grants for...
...have taken advantage of the GOV.UK toolkit which skins the product for government services. Use of XML for data interchange is also a sensible choice. There is a need to...
...given the established user need for an in service progress bar. Continue the investigation work begun of assisted digital (AD) users through contact with customers who request a paper form...
...set for the first time? The Problem Take our GOV.UK feedback survey for example, you may have seen it appear in the header of the site from time to time,...
...postcode has been entered in an incorrect format which has got past the autocorrection The format is correct but that postcode is not in the database (perhaps it's a new...
...applied for. What’s next? We can’t wait to share more about the role our team is playing in making things better for users of government services. Keep a lookout for...
...agreed standard for directories of public services data. It will aim to help users or their support workers find trusted, specific and personalised data that is appropriate for what they...
...read the Quality Assurance of Code for Analysis and Research for a detailed look at RAP principles. My colleague Rowan has recently written a blog about building open source tools...
...free tools that I use to convert postcode data into useful maps. My example shows sample data of football stadiums in Great Britain. Mapping Sheets This Google Sheets add-on allows...
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