Make a Plea - Service Assessment
...working to remove the legal constraint. The team explored establishing face-to-face support but their user research strongly indicated that users would prefer to seek help from family and friends or,...
...working to remove the legal constraint. The team explored establishing face-to-face support but their user research strongly indicated that users would prefer to seek help from family and friends or,...
...places - the Performance Platform and the Transactions Explorer. Over the past year we’ve been looking to integrate these two products and today we’ve brought them together. Moving everything to...
...blog. Our plan is to connect all government services to the Performance Platform, starting with major ones like GOV.UK Verify. If you'd like a dashboard then please get in touch....
...for teams within the Ministry of Justice who would like to undertake quasi-experimental impact evaluations using propensity score matching. Get in touch If you’d like to learn more about the...
...goal - it doesn’t care whether you’re trying to get users to watch a video, use a government service, or buy a car. So potentially, it’s useful for any site...
...that 50% of the mentors were matched to their first project preference, 25% to their second, 12.5% to their third and 4.2% to their fourth. The remaining 8.3% of the...
...Self Certification process is currently in Alpha, and will continue to be iterated on. Services with over 100,000 transactions a year will continue to be assessed by GDS. This service...
...drive some users to this service, the team should use user research to develop a plan to actively promote the new service and increase digital take-up. Design feedback will be...
...users who are willing to contribute to further user research as the support is developed. The requirements related to face by face support will continue to be tested, and senior...
...such as RTextTools and RCurl, in just 13 lines of code, David was able to segregate the comments in to two groups: 1) those against and 2) those in favour...