...to generate actionable insight. Show how insight from user research, analytics data, technical and security requirements, etc, is used to create production stories which are developed, tested and integrated into...
...the amount of users who followed that journey: /vehicle-tax-refund>>/sold-bought-vehicle>>/sold-bought-vehicle/y>>/sold-bought-vehicle/y/no>>/sold-bought-vehicle/y/no/sold-it>>/sold-bought-vehicle/y/no/sold-it/sold-it-privately-to-a-person-or-business – 6336 /vehicle-tax-refund>>/sold-bought-vehicle>>/sold-bought-vehicle/y>>/sold-bought-vehicle/y/no>>/sold-bought-vehicle/y/no/sold-it>>/sold-bought-vehicle/y/no/sold-it/sold-it-to-a-motor-trader – 5028 /government/organisations/companies-house>>/get-information-about-a-company>>/government/organisations/companies-house>>/get-information-about-a-company>>/government/organisations/companies-house>>/get-information-about-a-company – 2826 Again, this data can be turned into a flow chart, as it can...
...examples of the public dashboards GDS use to make data about site performance available. And he also, given the GDS commitment to Open Source, shared the code we use to...
...to go into encouraging current users who are used to and expect telephone support, to shift to self-serve through the new service. There are some shared roles across the services...
...own (ie non-duty) solicitors during Beta development to identify user needs and likely demand for support. The team also need to develop a plan to test proposed assisted digital support...
...contribute to improvements in the development, design and deployment of algorithmic tools across the public sector. It enables those who build, deploy, use, or regulate these tools to identify any...
...the tool attached to the ‘Take a registration off a vehicle’ service. This was simply to provide context on how the tool will be used, but the service itself was...
...our work more productive and focused. As a regulator, we’re shifting our guidance away from “don’t do” to “how to”. Similarly, we needed our use of data to “show, not...
...learned. It will be critical to continue this relationship in order to ensure users have a common experience between services, and to ensure efficient use of taxpayer money. The service...
...understand and comment on. We decided to use Jupyter Notebook to document our experiments, because it allows us to write both code and free-form text, and expose the notebook via...