Join us at DataConnect21 and share your data stories
...sessions, DataConnect21 is a place for beginners too. From those with a casual interest in getting moving with their first data project, to simply wanting to find out how to...
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Waste Carrier Registration - Service Assessment
...that will complete the registration for them, however there is insufficient evidence to support decisions made around this provision. The assisted digital support does not incorporate digital inclusion approaches. Recommendation:...
Parliamentary Questions Tracker Tool - Self Certification
...place to measure where bottlenecks are occurring in the process. Focusing on these metrics will support more data-driven design decisions in future iterations. Recommendations User needs The main focus of...
Car tax, Statutory Off Road Notification (SORN) and Vehicle Enquiry – Service Assessment
...service standard. GDS are very pleased to be adding a digital service to GOV.UK that is on track to demonstrate it is so good users will prefer to use it....
Office for National Statistics Website - Self Certification
...the ‘Inquiring Citizen’). Opportunities should also be explored to do more user-testing outside of lab conditions and constraints, including accessibility testing. There have been issues with recruiting permanent staff into...
Digital Marketplace - Service Assessment
...and the clear understanding of how the service needs to improve in an iterative way, based on further user research and testing. Recommendations As the service moves into the next...
Blood Donation Service - Voluntary Service Assessment
...support provision with an in-house team) which the panel thought showed clear direction in terms of ownership of the service. Recommendation: the approach to a more in-house team is absolutely...
Civil Service Jobshare - Internal Service Assessment
...possibilities was very clear. However, to improve the service, the assessment panel believes that the team needs to look more deeply into user needs to understand how to link the...
5th Data Science Show & Tell
...Adam Beirne from the Ministry of Defence (MOD) gave an insight into his work on developing data discovery tools. Adam’s challenge was to introduce more multi-dimensional visualisations for his users...
Consular Service Online Appointment Booking - Self Certification
...the tool will significantly improve user experience and internal management information, the FCO policy leads should consider methods to oblige/encourage as many posts as possible to use the service. Results...
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