...carried out research using their own assisted digital user personas modelled on users across the digital inclusion scale. It was really useful to have the team’s user researcher in the...
...consider changing the text inside the ‘More info’ link. Currently this serves to explain policy and instead it should help the user answer the immediate question. The team should also...
...inflammatory or provocative (this includes, but is not limited to, swearing and obscene or vulgar comments) do not break the law (this includes libel, condoning illegal activity and contempt of...
...to reveal the hidden links. The demonstration was to show Lizzie’s vision to bring together more sectors (and their perspectives) into the ‘Data Science in Transport’ community. The crafting needed...
...a shared CJS linked dataset. Using Splink, the dataset will bring together Police, CPS and MoJ data to provide new insights into policy, performance, and efficiency of the whole end-to-end...
...change the design of the service in response to user research. However the current lack of either an interaction designer or researcher in the team will prevent the service from...
Mike recently blogged about the service transformation for the Carer's Allowance exemplar and mentioned failure demand. I wanted to go into this in a little more depth and show how...
...continues with the planned trip to China and test the service with real users. Use their feedback to inform improvements to the service features and content. continues to work with...
...grown thanks to the increased analytical capability afforded by their investment into their architecture and ability to harness this. Digital media analytics - BT Dr. Jagdev Panesar from BT BT’s...
Sprint: 19 September to 2 October This sprint we’ve been investigating a new prototype dashboard that will help government service teams monitor how they are meeting user needs. The User...
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