Carer's Allowance - Service Assessment
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...The development of the in-house team, and the work done to help DWP staff develop the skills to be able to work in a user-centric, iterative and agile way. Working...
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Register for Marriage Allowance - Alpha Assessment
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The Register for Marriage Allowance service will allow users to register their interest in applying to transfer £1,060 of their personal tax allowance to their spouse or civil partner. Users...
Your Tax Account - Service Assessment
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...information most important to them, do the things they need to do in one place, and link them to other services and opportunities pertinent to their individual circumstances. Department /...
Analysing survey comments using sentiment scores
...will be incorrectly categorised. The Repustate tool I used a free tool developed by Repustate. I pasted the text to be analysed into an Excel spreadsheet they provided, then sent...
Help us set a new data standard for vulnerable people services
Posted by:
Data Standards Authority Team, CDDO, Posted on:
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Categories:
Data Standards, Open Standards
...digital inclusion and social wellbeing activities need to be easy for users to find and interact with. They need to get the right information as quickly and efficiently as possible....
What skills do you need for working in data ethics?
Posted by:
Natalia Domagala, Head of Data Ethics - CDDO, Posted on:
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Categories:
Data Ethics, Data literacy, People and Skills, Uncategorized
...include providing data ethics training, advising data science teams, and demonstrating how to apply ethical principles in practice through examples and case studies communicating effectively to explain and raise awareness...
Joining up the dots: the findings of our recent API discovery
Posted by:
James Freeland - Senior Data and Security Architect, GDS, Posted on:
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Categories:
Data Standards, Data Strategy, Open data
...for colleagues to help move this work forward by participating in upcoming alpha user research. To get involved in this and to join the API community contact them at: api-programme@digital.cabinet-office.gov.uk...
Dawn of the data blog
Data is central to everything we do in GDS. Our user researchers, analysts and data scientists experts work alongside product teams to generate insights that make digital services better. The...
Testing times
...and OFSTED – intelligent, numerate people for us to talk to and test things with. We further developed our designs by grabbing these innocent civil servants in the office canteen...
Cross government meetup: helping User Research and Customer Insight work effectively on digital service design
...Customer Insight Teams and User Researchers. Customer Insight Teams tend to do larger scale pieces of research, often outsourced to agencies, that cover a range of interest from customer satisfaction,...