...studies of how you’ve used the Framework in your project, if you have ideas on how to further embed and promote the Framework in your organisation, or if you’re interested...
...across central and local government. Solihull colleagues have already noticed the peaks and troughs of calls logged on alternating weeks and are interested to see how this relates to specific...
...Now you can see how long it takes to complete a Carer's Allowance application online. Carer's Allowance was the prototype – we're interested to add this information to our other...
...to access a service We've made a prototype module to show what browsers users are using to access DVSA content on GOV.UK. Right now this is only visible on the...
...users who need to take an alternative route to verify their identity Assisted digital support. Related to the above, to ensure users needing assisted digital support are aware of their...
...carried out research using their own assisted digital user personas modelled on users across the digital inclusion scale. It was really useful to have the team’s user researcher in the...
...submit information via an online form up to 48 hours prior to travel which then enables them to travel to the UK without a visa, meaning they don’t need to...
...data, the data.gov.uk team has been investigating how our organogram visualisation tool is being used and whether it’s meeting user needs. Our research has found that: the tool is being...
...population as a whole - this tends to dilute differences between ethnic groups since each of these contributes to the average. Third, how do we select which data to include...
Photo by Sean McCormack-Kuhman (@sean_kuma) from Canva Sometimes analysts want to compare data on outcomes for different ethnic groups internationally. This might be because national governments want to understand how...
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